Important Travel information for health and care workers
Registered health and care workers travelling to the UK from high risk countries are required to self-isolate for 14 days. They are no longer exempt.
The move brings health and care workers in line with the general public and further protects the NHS and social care system from the spread of coronavirus from overseas, as signs of second waves begin to show in other countries.
>Get help and support from the RNIB
The RNIB provides information, advice and support to help people with sight loss remain independent and also connect people with others living with sight loss.
The Helpline is the direct line to the support, advice and products you need from the RNIB to remain independent.
Public Health England has launched the Better Health campaign to support people to live healthier lives and reduce their risk of serious illness, including COVID-19.
The campaign encourages people to embrace a healthier lifestyle, supported by a range of evidence-based tools and apps providing advice on how to eat well, be more active and start losing weight.
For more information and to download the free NHS weight loss plan app visit: https://www.nhs.uk/better-health/
You can also check if you are at risk from developing type 2 diabetes by visiting: https://riskscore.diabetes.org.uk/start
Support from our Compassionate Community Hub
Need help getting food, medicine or other essential items, feeling isolated, or concerned about physical and mental wellbeing?
Call the Compassionate Communities Hub on 0300 247 0050 9am to 5pm, Monday to Saturday.
Text 07870 868368
Bath & North East Somerset Council, working with 3SG, Virgin Care, and local NHS colleagues, have set up the Hub to give advice and support to those who need it during Covid-19.
If you can get support from family, friends or the local community, or can order food or medication online, please continue to do so. This means staff operating the phone line can prioritise those who need the most help and get to calls as quickly as possible
If you need to contact the council about its services please ring Council Connect on 01225 394041 or email Council_connect@bathnes.gov.uk
Staying safe to prevent an outbreak webinar
Staying safe to help prevent an outbreak will be discussed at a webinar on August 26 which focuses on our Local Outbreak Management Plan which you can find here
The webinar is at 2pm and you can register in advance here
After registering, you will receive a confirmation email containing information about joining the webinar which will be available to watch on the Council’s YouTube channel.
Working safely guidance
A number of guides on how to make a workplace coronavirus secure have been update to include updated guidance on consulting the workforce before returning to work, and on protecting people who are at higher risk.
>Latest Bulletin for Care Providers
Please see the latest Integrated Commissioning Provider Bulletin – COVID-19 Updates: 14th August 2020
New self-isolation period – Coronavirus (COVID-19) symptoms
People who test positive for coronavirus or show symptoms must now self-isolate for at least 10 days rather than seven. This follows a change in government advice to try to avoid a resurgence of the virus. Your household should also self-isolate for 14 days.
You must self-isolate for at least 10 days if:
- you have symptoms of coronavirus and tested positive, had an unclear result or did not have a test
- you tested positive but have not had symptoms
The 10 days starts from when your symptoms started. If you have not had symptoms, the 10 days starts from when you had the test.
You can stop self-isolating after 10 days if either:
- you do not have any symptoms
- you just have a cough or changes to your sense of smell or taste – these can last for weeks after the infection has gone
Keep self-isolating if you have any of these symptoms after 10 days:
- a high temperature or feeling hot and shivery
- a runny nose or sneezing
- feeling or being sick
- loss of appetite
Only stop self-isolating when these symptoms have gone.
If you have diarrhoea or you’re being sick, stay at home until 48 hours after they’ve stopped.
You’ll usually need to self-isolate for 14 days if:
- someone you live with has symptoms or tested positive
- someone in your support bubble has symptoms or tested positive
- you’ve been told by NHS Test and Trace that you’ve been in contact with someone who has coronavirus
Read more about how long to self-isolate
NHS Test and Trace: if you’ve been in contact with a person who has coronavirus
Follow this advice if you’re told by the NHS Test and Trace service that you’ve been in contact with a person who has coronavirus (COVID-19).
Stay at home for 14 days
If you’re told you’ve been in contact with a person who has coronavirus:
- people in your support bubble do not need to self-isolate if you do not have symptoms
- stay at home (self-isolate) for 14 days from the day you were last in contact with the person – it can take up to 14 days for symptoms to appear
- do not leave your home for any reason – if you need food or medicine, order it online or by phone, or ask friends and family to drop it off at your home
- do not have visitors in your home, including friends and family – except for essential care
- try to avoid contact with anyone you live with as much as possible
- people you live with do not need to self-isolate if you do not have symptoms
NHS Test and Trace: if you’re contacted after testing positive for coronavirus
In England, you’ll be contacted by the NHS Test and Trace service if you test positive for coronavirus (COVID-19).
You’ll be asked where you’ve been recently and who you’ve been in close contact with.
This will help the NHS contact anyone who may have caught the virus from you.
How you’ll be contacted
You’ll be contacted by email, text or phone.
Text messages will come from NHStracing. Calls will come from 0300 0135000.
Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian’s permission to continue the call.
What you’ll be asked to do
You’ll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk.
On the contact tracing website, you’ll be asked for information including:
- your name, date of birth and postcode
- if you live with other people
- any places you’ve been recently, such as a workplace or school
- names and contact details of any people you were in close contact with in the 48 hours before your symptoms started (if you know these details)
If you cannot use the contact tracing website, you’ll be asked for this information over the phone.
The NHS Test and Trace service will not:
- ask for bank details or payments
- ask for details of any other accounts, such as social media
- ask you to set up a password or PIN number over the phone
- ask you to call a premium rate number, such as those starting 09 or 087
How your information will be used
All information you provide to the NHS Test and Trace service is confidential.
No one who is contacted will be told your identity.
Anyone you’ve been in close contact with will be told to stay at home (self-isolate) for 14 days. This is because it can take up to 14 days for coronavirus symptoms to appear.
COVID-19 advice for business
For the latest information and advice for businesses please visit: https://beta.bathnes.gov.uk/coronavirus-covid-19-latest-information-and-advice/help-businesses
If you receive a request for information from NHS Test and Trace this does not mean that you must close your establishment. NHS Test and Trace will, if necessary, undertake an assessment and work with you to understand what actions need to be taken.
Depending on the circumstances and the length of time that has elapsed, this could include arranging for people to be tested, asking them to take extra care with social distancing and/or – in some circumstances – asking them to self-isolate. NHS Test and Trace will give you the necessary public health support and guidance. Your staff will be included in any risk assessment and NHS Test and Trace will advise them what they should do.
If there is more than one case of COVID-19 on your premises, you should contact your local health protection team to report the suspected outbreak.
For more about Test and Trace follow this link GOV.UK: NHS Test and Trace – how it works
NHS Test and Trace
Various resources for different settings featuring a new creative:
Enjoy Summer Safely
- New posters and static social media resources with café reopening messaging.
- Updated Urdu posters
Local Outbreak Toolkit
- Updated Urdu posters
For info on the Stay Alert campaign, contact Cabinet Office at email@example.com
Mental health and wellbeing support
If you need mental health and wellbeing support there’s a wealth of information on these pages:
Bathnes 1BD provides information, activities and support for families and children, including mental health and emotional wellbeing. We also have a similar page for adults needing support or care, on Wellbeing Options.
You can call:
- Avon and Wiltshire Mental Health Partnership Trust 0300 303 1320
- The Compassionate Communities Hub 0300 247 0050
- Bath Mind Breathing Space 01225 983130 firstname.lastname@example.org
>Domestic Abuse – At home shouldn’t mean at risk
People who are affected by domestic abuse can contact independent charity Southside on 01225 331243 or email@example.com to get in touch with an advisor.
More help is available by calling the National Domestic Abuse Helpline on 0808 2000 247 or, in an emergency, dial 999.
Somerset and Avon Rape and Sexual Abuse Support (SARSAS) provides specialist services to people who have experienced rape or any kind of sexual
There are a number of scams taking advantage of people during the current situation. Cyber criminals are unfortunately preying on fears of the coronavirus by either sending scam emails that try and trick people into clicking on a false web link so please be extra vigilant.
For advice about avoiding scams follow this link https://www.bathnes.gov.uk/services/trading-standards/rogue-traders-and-scams/internet-scams
Avon and Somerset Police has also issued this advice here:
- Latest information on coronavirus: https://www.gov.uk/coronavirus
- NHS information on coronavirus: https://www.nhs.uk/conditions/coronavirus-covid-19
- Q&A from Public Health England on coronavirus: https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/